FAQs
FAQ (Frequently Asked Questions)
1. What is AceofGains Apparel?
AceofGains Apparel isn't just clothing—it’s a statement. A mindset.
The name says it all: ACE stands for A - Achieve Greatness, C - Conquer Challenges, and E - Exceed Expectations—three pillars that define the lifestyle of anyone committed to pushing past limits, in the gym and in life. Whether you're grinding through a workout, chasing personal goals, or just showing up for yourself each day, AceofGains Apparel is designed to move with you and motivate you.
2. What sizes do you offer?
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Men’s Sizes:
- T-shirts: S to 3XL
- Shorts: M to 2XL
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Women’s Sizes:
- T-shirts: S to 3XL (Same as Men)
- Jumpsuits: S to L
We aim to provide inclusive sizing for all body types. Please contact us if your size is not included.
3. How can I place an order?
You can browse and shop directly through our website. Add your favorite items to your cart, and follow the checkout process for a seamless shopping experience.
4. Do you offer international shipping?
Yes, we ship internationally! Shipping times and rates vary based on your location. During checkout, you’ll find an estimate for delivery and shipping costs.
5. Do you accept returns?
We do not offer refunds at this time. As a small, independent brand, we currently only provide exchanges for store credit on eligible items. This allows us to continue offering quality pieces while managing our limited inventory and resources responsibly. Click here for more information.
6. What is your exchange policy?
We accept exchanges for store credit if requested within 14 days of delivery. Items must meet the following conditions:
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Unworn and unwashed
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Free from any damage, stains, or signs of wear
Once your exchange is approved and the item is received, we will issue a store credit or code via email. Store credit does not expire and can be used at any time.
7. How do I track my order?
Once your is received and ships, you’ll receive a confirmation email with a tracking number. Use this number to monitor your shipment’s progress.
8. What payment methods do you accept?
We accept all major credit and debit cards, along with other secure payment options such as PayPal, Apple Pay, Google Pay and Shop Pay.
9. How can I contact AceofGains Apparel?
For inquiries or support, please reach out via our Contact Us page. You can also send an email to support@aceofgainsapparel.com or DM us on our instagram/tiktok @aceofgains_apparel. Our team is always happy to assist you!